AI features that survive contact with production — with evaluation, fallbacks, and cost control designed in, not bolted on.
The gap between an AI demo and an AI feature is everything that happens when the model is wrong: evaluation, fallbacks, human review paths, and cost ceilings. This service builds AI capabilities into real products — automation pipelines, LLM-backed workflows, intelligent crawlers — with that unglamorous machinery included.
I built GhostAI, an AI crawler that parses DOMs and auto-generates test cases for a QA platform, and I architect the backend of an AI-powered telephonic enrollment platform handling US healthcare-assistance workflows. Both taught the same lesson: the model is 20% of the work, and the honest feasibility call up front is worth more than either.
These slot into the standard engagement process — discovery, requirement analysis, and a written proposal always come first.
A narrow prototype against your real data with a measurable target. Ends with numbers and a go/no-go — including 'no', which costs you two weeks instead of two quarters.
The winning approach is built into a pilot with real users in the loop, capturing corrections that become the evaluation set.
Evals in CI, fallback paths, rate and cost limits, and monitoring — the feature graduates from 'impressive' to 'dependable'.
Output quality tracked against the golden set; prompts and models updated on evidence, not vibes.
Shipped work this service is based on — details on the projects page.
ENGAGEMENT · Starts with the timeboxed feasibility spike as a small fixed-scope engagement; production build follows as a project or embedded work.
Send a short description of what you're building and where it hurts. Discovery call is free; written proposal within a week of requirement analysis.